We take your stories to the right people at the right time.
We provide a wide array of services designed to help you do more for less.
Activity on social media is not enough
You need someone who can see your business the way you see your business and what you can bring to your customers. We help you define a personality for your business which is what ultimately increases your brand’s awareness and loyalty.
How We Help
According to statistics, it’s 7 times more expensive to earn new customers than to get existing ones to return.
- It is well known that great customer service is the key to repeat business.
- Customers want to see the faces behind a business. They want to have an open conversation with your business.
- This informal communication allows your customers to freely voice their feedback – praises and complaints – so you can do what’s needed to keep your customers happy.
- This type of communication is best achieved by social networks such as facebook, pinterest and instagram, to name a few.
- You need a voice to effectively communicate to your customers – we help you develop that voice.
How We Work
- You engage us to deliver one or more of the services we offer, based on your immediate needs and long term goals.
- We sit together face-to-face to discuss details of the engagement and get oriented.
- We establish desired project objectives to be achieved by the end of our engagement.
- We deliver services based on our engagement terms and collaborate, as needed, in order to fulfill our service level agreements.
- You provide us with any inputs and feedback necessary for us to deliver agreed upon services.
- We gauge progress periodically to make sure we’re moving in the right direction and are on the same page.
- Toward the end of the project, we evaluate how things went.
- You offer us feedback on what went well and what could have been better and any loose ends that might need tightening.
- We conclude the project and discuss future opportunities.